Borderfree
website Cookies Policy
Borderfree (“Borderfree”, “we”, “our” or “us”)
wants to ensure that your visit to our website is smooth, reliable and
useful as possible. To help us do this, we use cookies and similar
technologies, such as tags/beacons and JavaScripts (“cookies”),
to make our Service relevant to your interests and needs. Any reference in this
Policy to Borderfree will include also Global-e group of companies.
1.
What are
cookies?
Cookies are small text files, or similar technologies,
such as TML5 local storage, Local Shared Objects and fingerprinting techniques, that are automatically
placed on your computer or mobile device when you visit our website. Cookies contain basic information about your internet
use. Your browser sends these cookies back to our website every time you
revisit it, so it can recognize your computer or mobile device and personalize
and improve your browsing experience. For example, many companies, including
us, conduct electronic marketing and incorporate a tracking pixel in email
messages. The pixels record information including the time, location and
operating system of the device used to read the email.
For the purpose
of this Policy, “cookies” include any technology
that Borderfree use for storing information about your browsing on the website,
or for accessing information already stored.
Typically, Cookies are either removed from your
computer once you close your browser session (“Session Cookies”) or they
expire after specific amount of time (“Persistent Cookies”). Session Cookies can be
helpful for remembering items you put in your shopping cart as you browse the
site, or for security reasons when you are providing financial information.
Persistent Cookies are stored on your device in between sessions, which allows
for your preferences or actions to be remembered and used on a website (or in
some cases across different websites). Persistent Cookies may be helpful in
remembering your preferences and choices when using a website or to ensure
advertising messages are more relevant to you.
A user can delete previously set persistent cookies
manually or configure the browser settings to delete cookies, as further
described below.
2.
What type of
cookies Borderfree is using?
We use both Session Cookies and Persistent Cookies as
part of your experience with our website and services, so we can keep track of
your preferences and improve our services to you. Some cookies are strictly
essential for the operation of our service while other cookies help us improve
the level of services provided to you.
Borderfree use First-Party
and Third-Party Cookies:
·
First-party
cookies are set directly by the website that the user is
visiting. For the purpose of this policy, these are
cookies that are set directly by our Service.
·
Third-party
cookies are set by a domain other than the one visited by the
user. For the purpose of this policy, these are cookies that are set on Borderfree
website by Borderfree or Global-e for providing and
supporting our Services, as those required to secure your checkout.
We have created a detailed table, which is attached as
Appendix A below. The table will provide you with a clear and comprehensive
image of the tracking technologies that we use.
When a cookie contains personal information, for
processing your order of products, then our Privacy Policy applies as
well.
3.
Obtaining your
consent for using tracking technologies
Cookies are useful because they allow us to recognize your device and
provide you with a high level of service and relevant offers and to permit our
services to work as intended. Depending
on your location, Cookies will not be stored on your device without your consent. You can disable
cookies and delete previously set cookies manually or configure the browser
settings to disable or delete cookies, as further explained below.
When switching-off cookies, depending on the cookies
disabled, your browsing experience may change. The website and our Services may
not operate properly, depending on the category of the cookie disabled (Essential/functional
or not) as described below. If
you choose to delete our cookies, your access to some functionality and areas
of our Service may be degraded or restricted. we will make commercially reasonable
efforts to provide you with the same level of services without using such
cookies or other tracking technologies.
4.
The categories of
the cookies we use:
Essential cookies |
Essential
cookies are necessary and essential for the basic and core operations of our
Service, such as login to your account. Without these cookies, you may not be
able to use our Service and move around the website properly. |
Functional Cookies |
Functional
cookies allow us to provide smooth and easy experience. For example, saving you the trouble of
having to change the language display every time you enter our Service. Without
these cookies, our Service would not work properly, and you would skip
important features of it. |
Analytics cookies |
Analytic
cookies are used to help us understand how visitors reached our Service, how they
experience it, and for how long. Analytic
cookies provide us with anonymous information that enable to carry
statistical analysis of the service. They help us understand which parts of
our service interest visitors and if they experience any errors. We use these
cookies to test different designs and features for our sites. In the
table we provided below, you will find more information on how we use these
cookies. |
Advertising, marketing and social media cookies |
We
only place advertising, marketing and social media cookies if you have given
us your permission to do this. Advertisement
and marketing cookies collect information about your browsing habits for
displaying content and advertising relevant to your interests. These cookies
are also used to help us measure the effectiveness of advertising campaigns
by tracking number of clicks. Most
of the cookies under this category are placed by third party advertising
networks as social media platforms. They remember the websites you visit and
use this information to give you access to interesting content on our Service,
and to show you more personalized adverts when you visit other websites. These
cookies also help improve your browsing experience, for example by helping to
prevent the same advertisement from continuously reappearing to you. Advertisement
cookies, such as social media cookies, Borderfree Websites may include Social
Media Features, such as the Facebook “Like” button and widgets such as the
“Share” button or interactive mini-programs that run
on the Borderfree Websites. These Social Media Features may collect your IP
address, which page you are visiting on our site, and may set a cookie to
enable the feature to function properly. Social Media Features and widgets
are either hosted by a third party or hosted directly on the Borderfree
Websites. Note that your interactions with these Social Media Features are
governed by the privacy statement of the company providing the Social Media
Feature. |
5.
Withdrawing
your consent
Depending on your location, we may need
your consent to use tracking technologies that are not essential and functional.
Although we recommend enabling the collection of Analytics
and marketing cookies for a more personalized experience you can withdraw your
consent to their collection or change your preferences here or by contacting [email protected].
6.
Managing your
cookie settings and deleting cookies
We only place cookies, including non-essential cookies
if you have given your consent. If you have given us your consent but would like the
cookies placed to be removed, you can do this from the settings of your browser.
Typically, managing your “Browsing Data” preferences is available under “Privacy”.
To manage cookies on popular browsers, you can follow
the following links: (a) Chrome; (b) Firefox; (c) Safari; (d) Microsoft Edge; (e) Mozilla; (f) Opera.
Some web browsers offer a “Do Not Track” (“DNT”)
signal. A DNT signal is an HTTP header field indicating your preference for
tracking your activities on our services or through cross-site user tracking. Our
services do not respond to DNT signals.
7.
Changes to this
policy
We may update this policy from time to time to reflect
changes in our practices or legal requirements. We
encourage you to periodically review this page for the latest information about
cookies set by us.
8.
Questions,
comments or in need of help?
If you have any questions or if we can help you with
something, we would be happy to assist. Contact us at: [email protected].
This policy was last updated in September 2024
Appendix A:
Tracking Technologies Table[BE2]
The list
below includes all the cookies that are used by Global-e
for providing the Services.
For your
convenience, the list is divided according to the Cookies Categories and
hosting party (First or Third Party). Please note that this is an extended
list, and not all cookies are used for all websites and services. For
identifying the specific cookies relevant to you, please visit your browser
setting page.
First-Party Essential and Functional Cookies
These cookies are strictly essential as they provide
us with access to information that is the basic of our Service. The cookies
also enable your movement around our Service. This category of cookies cannot
be disabled.
Name |
Category |
Purpose |
Session
Time |
GlobalE_Data |
Essential |
This cookie holds the browsing information of the user |
72 hours |
GE_ESSENTIALS_ONLY |
Essential |
This cookiee
disable allow user to disable non-essential cookies |
1 year |
GlobalE_Gem_Data |
Essential |
This cookie stores the store identification and
the user cart
identifications for processing the order
with the items |
10 days |
GlobalE_Full_Redirect |
Essential |
This cookie allows fluent browsing
flow including to skip the sign-in page before checkout |
End of browsing Session |
GlobalECartID |
Essential |
This cookie is required for capturing the user cart
(specific order) by unique identifier and validate it with the
webstore. |
Session expires when the webstore
cart expiree |
GlobalE_Welcome_Data |
Essential |
This cookie display
the Welcome Popup.
The Welcome Popup enable the user to change currency and shipping destination |
72 hours |
GlobalE_ShowStoreBanner |
Functional |
This cookie controls the
fluent display of the price conversion
according to the user chosen currency |
1 year by defaultt. Can be configurable |
IsOperated GE_ISOPERATED |
Functional |
This cookie determines whether the shipping destination is
operated by Global-e
as the Merchant of Record |
End of browsing Session |
GE_Show_Switcher cookie |
Functional |
This cookie is set by the
Magento extension. It is required for fluent browsing in non-blocking mode |
3 days |
GlobalE_Locale |
Functional |
This cookie allows fluent browsing
flow by correcting the local information
received from the webstore to the one identified by Global-e. |
End of browsing Session |
GlobalE_SupportThirdPartcookies |
Essential |
This cookie supports
Third-Party cookies. |
End of browsing Session |
GlobalE_CT_Data |
Functional |
This cookie holds a unique client identifier for
a customer (per browser), which helps Global-e to provide information about
the client behaviour on a Global-e enabled website. |
2 years |
GE_Replacement |
Functional |
This cookie keeps information on the users’ country and currency |
30 min |
Key |
Essential |
This cookie is used to
verify access for the new onboarding wizard |
24 hours |
Merchantid |
Essential |
This cookie is used to
specify which merchant currently working with the new onboarding wizard. |
24 hours |
GlobalE_Geo_Popup |
Essential |
The cookie is used to
define if country switcher should be shown with preselected Geo IP country |
72 hours |
GlobalE_Consent |
Essential |
The cookie is used to define the consent chosen by the shopper for
cookies |
End of browsing session |
First-Party
Analytic Cookies
Name |
Category |
Purpose |
Session Time |
GlobalE_AB_Data |
Analytic |
This cookie, if configurated, enable different
types of testing in the checkout |
10 years |
GlobalE_Ref |
Analytic |
This cookie keeps information on the referrer of
the user |
30 min |
GlobalE_sess_ID |
Analytic |
This cookie tracks the session ID |
2 years |
Third Party
Essential Cookies
Name |
Category |
Purpose |
Session Time |
_cflb |
Essential |
This cookies
is Third Party cookie by Cloudflare. It is required for secured browsing flow
while detecting
malicious visitors, including bots and the use of CAPTCHA |
The session can run up to 24 hours |
_cf_bm |
Essential |
This cookies
is Third Party cookie by Cloudflare. It is required for secured browsing flow
while detecting
malicious visitors, including bots and the use of CAPTCHA |
Expires after 30 min |
cb_ob_info |
Essential |
This cookies
is Third Party cookie by Cloudflare required for “Always Online” feature. |
Expires after 30 seconds |
cf_use_ob |
Essential |
This cookies is Third Party cookie by Cloudflare required for
“Always Online” feature. |
Expires after 30 seconds |
__cfruid |
Essential |
This cookies
is Third Party cookie by Cloudflare required to support “Rate Limiting” for
managing the website traffic |
8
months |
_cfuvid |
Essential |
This cookies is
Third Party cookie by Cloudflare required to support “Rate Limiting Rules”
for managing the website traffic when multiple unique visitors share the same
IP |
|
ForterToken |
Essential |
This cookies
is Third Party cookie by Forter, It is required for
fraud detection. This cookie identifies the browser between browsing session. |
Expires after 5
years |
Ftr_ncd |
Essential |
This cookies
is Third Party cookie by Forter. a flag used to make sure data is not sent
more than once per predefined timeframe. |
Expires after 5
years |
portal.allyable.com |
Functional |
This
cookie is Third Party cookie by Allyable. It
enables accessibility of browsing. The cookie saves the users widget's choices. By default, it's not
used. The user needs to actively select this option via te
widget, otherwise it's saved in the browser cache. |
When browser cache expires |
Third
Party Non-Essential Cookies
Name |
Category |
Purpose |
Session
Time |
_ga |
Analytic |
This is Third-Party
cookie by Google Analytics used to identify the unique user |
2 years |
_gcl_au |
Advertising |
This is Third-Party cookie set by Google
Ads. It used for measuring campaign performance. |
3 months |
_gid |
Analytic |
This is Third-Party cookie set by Google
Analytics. It is used for tracking user behavior. |
24 hours |
_cid |
Analytic |
This is Third-Party cookie set by Google Analytics.
It is used for saving the customer ID in the analytics |
|
_fbp |
Advertising |
This is Third-Party cookie set by Facebook.
It is used for marketing |
|
_VWO |
Analytic |
This is Third-Party “cookie Jar” set by
VMO. This cookie is a jar of all the cookies. It is currently created only
for the Safari browser. In the future, it would replace all the cookies. |
It expires in 2096 years.The actual expiry of a cookie doesn’t matter
as it stores the expiry of cookies set in it and keeps on expiring them. It
expires in
2096 years |
_vwo_uuid_v2 |
Analytic |
This is Third-Party cookie by set VMO. This cookie calculates unique traffic on a
website |
366 days |
_vwo_ssm |
Analytic |
This is Third-Party cookie set by VMO. This cookie is used for testing and is created
only on sites that use the HTTP protocol. This is used to check if VWO can
create cookies on them, post which this cookie is deleted |
10 years |
_hp2_id.APP_ID |
Analytics |
This is Third-Party User Cookie is set by
Heap. It stores user_id,
identity, other ids |
13 months |
_hp2_ses_props.APP_ID |
Analytics |
This is Third-Party Cookie is set by Heap.
It is the session properties cookie, it stores timestamp and cookie domain/path |
30 minutes |
_hp2_props.APP_ID |
Analytics |
This is Third-Party Cookie is set by Heap.
It is Event properties cookie, It stores properties set by addEventProperties
API |
13 months |
_hp2_hld. |
Analytics |
This is Third-Party Cookie is set by Heap.
It is used to determine which domain a cookie can be set on
(since public suffix domains block setting cookies on the top level) |
Should not persist |
userty.core.p.app_id_hash |
Analytics |
This is Third-Party Cookie is set by Heap.
It ccontains replay user properties (user id, user
identity, and some user metadata) |
2 years |
userty.core.s.app_id_hash |
Analytics |
This is Third-Party Cookie is set by Heap.
It contains replay session properties (replay session id,
session timestamp and some session metadata) |
Current session |
fs_uid |
Analytics |
This is First-Party Cookie set by Full Story, and hosted on Global-e domain. It is used for
tracking users across sessions and pages. |
After 1 year |
fs_cid |
Analytics |
This is Third-Party Cookie set by Full
Story. It stores the consent state for this device |
After 1 year |
fs_session |
Analytics |
This is Third-Party Cookie set by Full
Story. This is the session
cookie for the FullStory Web Application
(app.fullstory.com). It maintains an authenticated user's session. |
30 days |
fs_csrftoken |
Analytics |
This is Third-Party Cookie set by Full
Story. It is used to prevent cross-site request forgery. Specific
only to admins and users of the FullStory
application, not end users |
30 days |
fs_trusted_device |
Analytics |
This is Third-Party Cookie set by Full
Story. Once verification succeeds, this cookie is set so
that the user will not have to verify a device on every login attempt |
60 days |
fs_last_activity |
Analytics |
This is Third-Party Cookie set by Full
Story. It records the timestamp of the last action the user took
within the web application. It is used to assist with session timeouts. |
When the session/browser closes |
_fs_tab_id |
Analytics |
This is Third-Party Cookie set by Full
Story. It support multi-tab playback, provides a unique ID to each
tab. |
When the tab is closed |
raygun4js-sid |
Functional |
This is Third-Party Cookie set by Raygun. It Tracks
performance and errors for a session id |
When the tab is closed |
raygun4js-userid |
Functional |
This is Third-Party Cookie set by Raygun. It Tracks
performance and errors for an anonymous user id |
When the tab is closed by user |
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