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Borderfree website Cookies Policy

Borderfree (“Borderfree”, “we”, “our” or “us”) wants to ensure that your visit to our website is smooth, reliable and useful as possible. To help us do this, we use cookies and similar technologies, such as tags/beacons and JavaScripts (“cookies”), to make our Service relevant to your interests and needs. Any reference in this Policy to Borderfree will include also Global-e group of companies.

1.            What are cookies?

Cookies are small text files, or similar technologies, such as TML5 local storage, Local Shared Objects and fingerprinting techniques, that are automatically placed on your computer or mobile device when you visit our website. Cookies contain basic information about your internet use. Your browser sends these cookies back to our website every time you revisit it, so it can recognize your computer or mobile device and personalize and improve your browsing experience. For example, many companies, including us, conduct electronic marketing and incorporate a tracking pixel in email messages. The pixels record information including the time, location and operating system of the device used to read the email.

For the purpose of this Policy, “cookies” include any technology that Borderfree use for storing information about your browsing on the website, or for accessing information already stored.

Typically, Cookies are either removed from your computer once you close your browser session (“Session Cookies”) or they expire after specific amount of time (“Persistent Cookies”). Session Cookies can be helpful for remembering items you put in your shopping cart as you browse the site, or for security reasons when you are providing financial information. Persistent Cookies are stored on your device in between sessions, which allows for your preferences or actions to be remembered and used on a website (or in some cases across different websites). Persistent Cookies may be helpful in remembering your preferences and choices when using a website or to ensure advertising messages are more relevant to you.

A user can delete previously set persistent cookies manually or configure the browser settings to delete cookies, as further described below.

2.            What type of cookies Borderfree is using?

We use both Session Cookies and Persistent Cookies as part of your experience with our website and services, so we can keep track of your preferences and improve our services to you. Some cookies are strictly essential for the operation of our service while other cookies help us improve the level of services provided to you.

Borderfree use First-Party and Third-Party Cookies:

·        First-party cookies are set directly by the website that the user is visiting. For the purpose of this policy, these are cookies that are set directly by our Service.

·        Third-party cookies are set by a domain other than the one visited by the user. For the purpose of this policy, these are cookies that are set on Borderfree website by Borderfree or Global-e for providing and supporting our Services, as those required to secure your checkout.

We have created a detailed table, which is attached as Appendix A below. The table will provide you with a clear and comprehensive image of the tracking technologies that we use.

When a cookie contains personal information, for processing your order of products, then our Privacy Policy applies as well.

3.            Obtaining your consent for using tracking technologies

Cookies are useful because they allow us to recognize your device and provide you with a high level of service and relevant offers and to permit our services to work as intended.  Depending on your location, Cookies will not be stored on your device without your consent. You can disable cookies and delete previously set cookies manually or configure the browser settings to disable or delete cookies, as further explained below.

When switching-off cookies, depending on the cookies disabled, your browsing experience may change. The website and our Services may not operate properly, depending on the category of the cookie disabled (Essential/functional or not) as described below.  If you choose to delete our cookies, your access to some functionality and areas of our Service may be degraded or restricted. we will make commercially reasonable efforts to provide you with the same level of services without using such cookies or other tracking technologies.

4.            The categories of the cookies we use:

Essential cookies

Essential cookies are necessary and essential for the basic and core operations of our Service, such as login to your account. Without these cookies, you may not be able to use our Service and move around the website properly.

Functional Cookies

Functional cookies allow us to provide smooth and easy experience.  For example, saving you the trouble of having to change the language display every time you enter our Service. Without these cookies, our Service would not work properly, and you would skip important features of it.

Analytics cookies

Analytic cookies are used to help us understand how visitors reached our Service, how they experience it, and for how long.

Analytic cookies provide us with anonymous information that enable to carry statistical analysis of the service. They help us understand which parts of our service interest visitors and if they experience any errors. We use these cookies to test different designs and features for our sites. In the table we provided below, you will find more information on how we use these cookies.  

Advertising, marketing and social media cookies

We only place advertising, marketing and social media cookies if you have given us your permission to do this.

Advertisement and marketing cookies collect information about your browsing habits for displaying content and advertising relevant to your interests. These cookies are also used to help us measure the effectiveness of advertising campaigns by tracking number of clicks.

Most of the cookies under this category are placed by third party advertising networks as social media platforms. They remember the websites you visit and use this information to give you access to interesting content on our Service, and to show you more personalized adverts when you visit other websites. These cookies also help improve your browsing experience, for example by helping to prevent the same advertisement from continuously reappearing to you.

Advertisement cookies, such as social media cookies, Borderfree Websites may include Social Media Features, such as the Facebook “Like” button and widgets such as the “Share” button or interactive mini-programs that run on the Borderfree Websites. These Social Media Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and widgets are either hosted by a third party or hosted directly on the Borderfree Websites. Note that your interactions with these Social Media Features are governed by the privacy statement of the company providing the Social Media Feature.

 

5.            Withdrawing your consent

Depending on your location, we may need your consent to use tracking technologies that are not essential and functional. Although we recommend enabling the collection of Analytics and marketing cookies for a more personalized experience you can withdraw your consent to their collection or change your preferences here  or by contacting [email protected].

6.            Managing your cookie settings and deleting cookies

We only place cookies, including non-essential cookies if you have given your consent. If you have given us your consent but would like the cookies placed to be removed, you can do this from the settings of your browser. Typically, managing your “Browsing Data” preferences is available under “Privacy”.

To manage cookies on popular browsers, you can follow the following links: (a) Chrome; (b) Firefox; (c) Safari; (d) Microsoft Edge; (e) Mozilla; (f) Opera.

Some web browsers offer a “Do Not Track” (“DNT”) signal. A DNT signal is an HTTP header field indicating your preference for tracking your activities on our services or through cross-site user tracking. Our services do not respond to DNT signals.

7.            Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to periodically review this page for the latest information about cookies set by us.

8.            Questions, comments or in need of help?

If you have any questions or if we can help you with something, we would be happy to assist. Contact us at: [email protected].

 

This policy was last updated in September 2024


 

Appendix A: Tracking Technologies Table[BE2] 

The list below includes all the cookies that are used by Global-e for providing the Services.

For your convenience, the list is divided according to the Cookies Categories and hosting party (First or Third Party). Please note that this is an extended list, and not all cookies are used for all websites and services. For identifying the specific cookies relevant to you, please visit your browser setting page.

First-Party Essential and Functional Cookies

 

These cookies are strictly essential as they provide us with access to information that is the basic of our Service. The cookies also enable your movement around our Service. This category of cookies cannot be disabled.

Name

Category

Purpose

Session Time

GlobalE_Data

Essential

This cookie holds the browsing information of the user

72 hours

GE_ESSENTIALS_ONLY

Essential

This cookiee disable allow user to disable non-essential cookies

1 year

GlobalE_Gem_Data

Essential

This cookie stores the store identification and the user cart identifications for processing the order with the items

10 days

GlobalE_Full_Redirect

Essential

This cookie allows fluent browsing flow including to skip the sign-in page before checkout

End of browsing Session

GlobalECartID

Essential

This cookie is required for capturing the user cart (specific order) by unique identifier and validate it with the webstore.

Session expires when the webstore cart expiree

GlobalE_Welcome_Data 

Essential

This cookie display the Welcome Popup. The Welcome Popup enable the user to change currency and shipping destination

72 hours

GlobalE_ShowStoreBanner 

Functional

This cookie controls the fluent display of the price conversion according to the user chosen currency

1 year by defaultt.  Can be configurable

IsOperated GE_ISOPERATED

Functional

This cookie determines whether the shipping destination is operated by Global-e as the Merchant of Record

End of browsing Session

GE_Show_Switcher cookie

 

Functional

This cookie is set by the Magento extension. It is required for fluent browsing in non-blocking mode

3 days

GlobalE_Locale

Functional

This cookie allows fluent browsing flow by correcting the local information received from the webstore to the one identified by Global-e.

End of browsing Session

GlobalE_SupportThirdPartcookies

Essential

This cookie supports Third-Party cookies.

End of browsing Session

GlobalE_CT_Data

Functional

This cookie holds a unique client identifier for a customer (per browser), which helps Global-e to provide information about the client behaviour on a Global-e enabled website.

2 years

GE_Replacement

 

Functional

This cookie keeps information on the users’ country and currency

30 min

Key

Essential

This cookie is used to verify access for the new onboarding wizard

24 hours

Merchantid

Essential

This cookie is used to specify which merchant currently working with the new onboarding wizard.

24 hours

GlobalE_Geo_Popup

Essential

The cookie is used to define if country switcher should be shown with preselected Geo IP country

72 hours

GlobalE_Consent

Essential

The cookie is used to define the consent chosen by the shopper for cookies

End of browsing session

First-Party Analytic Cookies

Name

Category

Purpose

Session Time

GlobalE_AB_Data

 

Analytic

This cookie, if configurated, enable different types of testing in the checkout

10 years

GlobalE_Ref

Analytic

This cookie keeps information on the referrer of the user

30 min

GlobalE_sess_ID

 

Analytic

This cookie tracks the session ID

2 years

 

Third Party Essential Cookies

Name

Category

Purpose

Session Time

_cflb

 Essential

This cookies is Third Party cookie by Cloudflare. It is required for secured browsing flow while detecting  malicious visitors, including bots and the use of CAPTCHA

 The session can run up to 24 hours

_cf_bm

  Essential

This cookies is Third Party cookie by Cloudflare. It is required for secured browsing flow while detecting  malicious visitors, including bots and the use of CAPTCHA

 Expires after 30 min

cb_ob_info

  Essential

This cookies is Third Party cookie by Cloudflare required for “Always Online” feature.

Expires after 30 seconds

cf_use_ob

  Essential

 This cookies is Third Party cookie by Cloudflare required for “Always Online” feature.

Expires after 30 seconds

__cfruid

Essential

This cookies is Third Party cookie by Cloudflare required to support “Rate Limiting” for managing the website traffic

8 months

_cfuvid

  Essential

 This cookies is Third Party cookie by Cloudflare required to support “Rate Limiting Rules” for managing the website traffic when multiple unique visitors share the same IP

 

ForterToken

Essential

This cookies is Third Party cookie by Forter, It is required for fraud detection. This cookie identifies the browser between browsing session.

Expires after 5 years

Ftr_ncd

Essential

This cookies is Third Party cookie by Forter.  a flag used to make sure data is not sent more than once per predefined timeframe.

Expires after 5 years

portal.allyable.com

Functional

This cookie is Third Party cookie by Allyable. It enables accessibility of browsing. The cookie saves the users widget's choices. By default, it's not used. The user needs to actively select this option via te widget, otherwise it's saved in the browser cache.

When browser cache expires

Third Party Non-Essential Cookies

Name

Category

Purpose

Session Time

_ga

Analytic

This is Third-Party cookie by Google Analytics used to identify the unique user

2 years

 _gcl_au

Advertising

This is Third-Party cookie set by Google Ads. It used for measuring campaign performance.

3 months

_gid

Analytic

This is Third-Party cookie set by Google Analytics. It is used for tracking user behavior.

24 hours

_cid

Analytic

This is Third-Party cookie set by Google Analytics. It is used for saving the customer ID in the analytics

 

 

_fbp

Advertising

This is Third-Party cookie set by Facebook. It is used for marketing

 

_VWO

 

Analytic  

This is Third-Party “cookie Jar” set by VMO. This cookie is a jar of all the cookies. It is currently created only for the Safari browser. In the future, it would replace all the cookies.

It expires in 2096 years.The actual expiry of a cookie doesn’t matter as it stores the expiry of cookies set in it and keeps on expiring them. It expires in 2096 years

 _vwo_uuid_v2

Analytic  

This is Third-Party cookie by set  VMO. This cookie calculates unique traffic on a website

366 days

_vwo_ssm

Analytic  

This is Third-Party cookie set by VMO. This cookie is used for testing and is created only on sites that use the HTTP protocol. This is used to check if VWO can create cookies on them, post which this cookie is deleted

10 years

_hp2_id.APP_ID

Analytics

This is Third-Party User Cookie is set by Heap. It stores user_id, identity, other ids

13 months

_hp2_ses_props.APP_ID

Analytics

This is Third-Party Cookie is set by Heap. It is the session properties cookie, it stores timestamp and cookie domain/path

30 minutes

_hp2_props.APP_ID

Analytics

This is Third-Party Cookie is set by Heap. It is Event properties cookie, It stores properties set by addEventProperties API

13 months

_hp2_hld.

Analytics

This is Third-Party Cookie is set by Heap. It is used to determine which domain a cookie can be set on (since public suffix domains block setting cookies on the top level)

Should not persist

userty.core.p.app_id_hash

Analytics

This is Third-Party Cookie is set by Heap. It ccontains replay user properties (user id, user identity, and some user metadata)

2 years

userty.core.s.app_id_hash

Analytics

This is Third-Party Cookie is set by Heap. It contains replay session properties (replay session id, session timestamp and some session metadata)

Current session

fs_uid

Analytics

This is First-Party Cookie set by Full Story, and hosted on Global-e domain. It is used for tracking users across sessions and pages.

After 1 year

fs_cid

Analytics

This is Third-Party Cookie set by Full Story. It stores the consent state for this device

After 1 year

fs_session

 

Analytics

This is Third-Party Cookie set by Full Story. This is the session cookie for the FullStory Web Application (app.fullstory.com). It maintains an authenticated user's session.

30 days

fs_csrftoken

 

Analytics

This is Third-Party Cookie set by Full Story. It is used to prevent cross-site request forgery. Specific only to admins and users of the FullStory application, not end users

30 days

fs_trusted_device

 

Analytics

This is Third-Party Cookie set by Full Story. Once verification succeeds, this cookie is set so that the user will not have to verify a device on every login attempt

60 days

fs_last_activity

 

Analytics

This is Third-Party Cookie set by Full Story. It records the timestamp of the last action the user took within the web application. It is used to assist with session timeouts.

When the session/browser closes

_fs_tab_id

 

Analytics

This is Third-Party Cookie set by Full Story. It support multi-tab playback, provides a unique ID to each tab.

When the tab is closed

raygun4js-sid

Functional

This is Third-Party Cookie set by Raygun. It Tracks performance and errors for a session id

When the tab is closed

raygun4js-userid

Functional

This is Third-Party Cookie set by Raygun. It Tracks performance and errors for an anonymous user id

When the tab is closed by user

 

 

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